How is it that some leaders can make a lasting impact? It can’t simply be achieved at the tail end of a person’s tenure at an organization or the very year a leader starts planning to retire; a legacy is created throughout the entire course of a career. Comprised of decisions and actions, legacy leadership […]
When businesses grow, there is a natural path toward having less experienced employees assume new leadership roles. Smaller businesses sometimes fail to consider the benefits of leadership planning, believing that there will never be a need for additional key personnel, other than the owners or a handful of top managers. Active training and development make […]
New research finds that some employees aren’t keeping the faith – in their bosses. A new study from Interaction Associates, a workplace performance improvement company, concluded that 40 percent of workers said they don’t have a high level of trust in their individual bosses or in their organization as a whole. More than one-quarter of […]
Try as you might, some clients just won’t be in it for the long haul. There is hope, however! Client retention is arguably one of the most important aspects of your business. It takes a lot of hard work, time and money to draw clients into your business, so it’s important that you work to […]