Do Your Employees Trust You?

New research finds that some employees aren’t keeping the faith – in their bosses.

A new study from Interaction Associates, a workplace performance improvement company, concluded that 40 percent of workers said they don’t have a high level of trust in their individual bosses or in their organization as a whole. More than one-quarter of those surveyed said they trust their boss less this year than they did in 2013.

Interestingly, employees rated their co-workers as more trustworthy than their supervisors. The study found that 54 percent of workers feel safe communicating their ideas and opinions to colleagues and peers, compared with 38 percent who feel the same about their company’s leaders.

The study also revealed that:

  • companies that have a high level of trust among their employees are 2.5 times more likely than those that don’t to be leaders in revenue growth
  • businesses that lead in trust significantly outperform all other organizations in achieving key business goals
  • 80 percent of employees believe high levels of trust inside an organization foster both innovation and investment in new projects

The study was based on surveys of more than 500 employees at companies worldwide in a range of job functions and industries.

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