Customers are beginning to expect personalized shopping experiences. Using the latest consumer trends, ecommerce companies will be able to grow their businesses.
In an article from Entrepreneur, author Thomas Smale writes, “Much has been said about personalization in ecommerce, which more than ever before is shifting toward tailoring the experience to individual customers. This point has been emphasized by thought leaders from across the industry”.
In the article, Smale discusses:
- Engaging customers early
- Accepting multiple payment methods
- Offering a tailored shopping experience
- Implementing a smart search
- Embracing AR, AR and VR
Smale continues, “These are exciting times, and there are more opportunities becoming available every single day. It has often been said that we should keep up with the latest developments in tech, but this statement has never been truer. Take the time to learn about the latest trends and best practices in ecommerce, and begin incorporating them into your business where applicable.”. What new practices is your ecommerce business using to grow?
To read more, see the full article from Thomas Smale in Entrepreneur.